Associate Director of Student Financial Aid Counseling - Awarding and Compliance

Apply now Job Vacancy: 23-164
Work type: Full-Time Staff
Location: Macon, GA
Categories: Financial Aid/Financial Planning

Position Title

Associate Director of Student Financial Aid Counseling - Awarding and Compliance


Financial Planning


General University

Vacancy Number


Work Location

Macon, GA

Job Type


Job Category



The purpose of this position is to determine eligibility and administer federal, state, and institutional financial aid to eligible students within the regulations and guidelines of each program with a proficiency and accuracy that meets department needs. This position will also counsel and advise prospective students, and returning students, in regards to the financial aid process, documents required, and unique student and family situations that may impact financial aid eligibility. This position will be responsible for processing requirements for a designated FA population. This position will be responsible for managing all additional administrative functions required for the processing of financial aid and determining continued eligibility. This position will serve other duties as assigned to include administrative functions and financial aid presentations.

Required Qualifications

A bachelor's degree from an accredited college/university and one year of financial aid or closely related experience, which could include working in accounting/finance and/or computer technology/software, are required. Prior customer service experience is also required. The successful candidate must know Word, Excel and PowerPoint in order to prepare communications and reports.

  • Excellent oral and written communication skills to communicate with students, parents and internal customers
  • Multi-tasked and detail oriented to perform varied duties under strict time constraints
  • Able to work well under pressure, in a team environment and with a diverse population to provide excellent service
  • Ability to prioritize work flow and work with many interruptions
Is a criminal background check needed for this position?


Pay Rate

Commensurate with experience

Pay Basis


FLSA Status


Required Documents

Resume, Cover Letter, References

Special Instructions to Applicants

Applicants should be prepared to answer the following questions:

1. Do you have a bachelor's degree?

EEO Statement


Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

COVID-19 Vaccine Mandate

All faculty and staff, excluding student employees, on-call staff and adjunct faculty teaching online only, are required to have the COVID-19 vaccine or an approved medical or religious exemption by the University. New hires will be required to provide their COVID-19 vaccination card or receive approval for a medical or religious exemption by the University before their first day of employment.

Advertised: Eastern Daylight Time
Applications close:

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