Enrollment Associate

Apply now Job Vacancy: 23-161
Work type: Full-Time Staff
Location: Atlanta, GA
Categories: Admissions and Enrollment Management, Administrative Support

Position Title

Enrollment Associate




General University

Vacancy Number


Work Location

Atlanta, GA

Job Type


Job Category


Hours Per Week



Under direct and indirect supervision, administratively support all administrative and Enrollment Management functions of the Admissions and Student Success office in Atlanta:
• Enters and updates records, comments, status updates, and tasks in Slate, Campus Nexus, shared department Outlook mailbox, and other related systems in a timely manner,
• Receives, sorts, matches, and files electronic and paper documents in applicants’ and students’ advising files; manages unmatched documents via inquiry process,
• Answers incoming chat, texts, calls and emails; makes outgoing calls, collects prospect information, and answers or routes appropriately to provide information for current and prospective students,
• Assists prospects, students, colleagues, walk-in visitors, and others by answering questions, giving campus tours, and overall assisting them through the admissions process,
• Supports marketing and admissions visitation events with planning, ordering, receiving, preparing materials, tracking, and hosting responsibilities,
• Runs pre-programmed reports and utilizes various software packages as a function of the admissions department,
• Assists in the recruiting and marketing of academic programs, enrollment conversions, and service to prospects and applicants,
• Order supplies, maintain currency of marketing materials in public-facing areas and folders, file, tidy, purge, and maintain storage, file room, desk area, and lobby of Admissions office. Liaise with University Operations groups for the smooth running of the office.
• Performs other duties as assigned by supervisor or Director of Admissions.

Required Qualifications

A high school diploma or GED is required along with two years of related experience, to include administrative office support, computer work, and data entry.  

  • Ability to do rapid, accurate, and thorough data entry, notation, scanning, document review, and FERPA-protected data handling.
  • Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook to produce correspondence and reports.
  • Candidates must possess excellent organizational, communication and interpersonal skills to assist in attracting, serving, recruiting and enrolling prospective students.
  • Must possess the utmost professionalism in maintaining confidentiality and privacy, exercising judgment, resolving conflict, and managing time-sensitive priorities (work accuracy under deadlines).
  • Outgoing, cheerful, collegial, cordial, willing, and helpful to all as the face of Mercer University to visitors, staff, and faculty.
Is a criminal background check needed for this position?


Pay Rate

Base: $13.26 an hour up to commensurate with experience

Pay Basis


FLSA Status


Required Documents

Resume, Cover Letter, References

Special Instructions to Applicants

Applicants should be prepared to answer the following questions:

1. Describe specific ways you have used Microsoft Word.
2. Describe specific ways you have used Microsoft Excel.
3. Describe your prior data entry experience.

EEO Statement


Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

COVID-19 Vaccine Mandate

All faculty and staff, excluding student employees, on-call staff and adjunct faculty teaching online only, are required to have the COVID-19 vaccine or an approved medical or religious exemption by the University. New hires will be required to provide their COVID-19 vaccination card or receive approval for a medical or religious exemption by the University before their first day of employment.

Advertised: Eastern Daylight Time
Applications close:

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