Careers at Mercer

Position Title

Student Loans Specialist

Department

Student Loans

Division

General University

Vacancy Number

23-040

Work Location

Macon, GA

Job Type

Full-time

Job Category

Staff

Hours Per Week

37.5

Responsibilities

Under direct supervision the primary responsibilities are the account maintenance of Federal Loan Programs (Perkins, LDS, HPSL, PCL, Nursing, and NFLP), Institutional Loan programs and outstanding tuition account receivables which includes exit paperwork, loan benefits, and revenue collection until paid in full for portion of the alphabet A-F. Understanding and following federal and institutional guidelines for processing benefits and collection revenue on all loan funds for portion of the alphabet A-F. Working with the Bursar’s Office and Financial Aid to ensure proper holds are put on accounts and communication is open to the students. Records ACH, credit card, and check payments in CRC daily and prepares deposit. Prints monthly batch mail including invoices, benefit mail, and due diligence.

Required Qualifications

Two years of college coursework and one year of prior experience which must include accounting/bookkeeping/cash management and customer service are required. In lieu of education, an equivalent combination of education and experience will be considered. Some college coursework in business, accounting, or another finance area is highly desirable. The successful candidate will have excellent customer service skills and be proficient in Microsoft Word and Excel.  Must have an understanding of the Fair Credit Act and of federal regulations for loan programs. 

Is a criminal background check needed for this position?

Yes

Is a credit check needed for this position?

Yes

Pay Rate

Base: $15 an hour up to commensurate

Pay Basis

Monthly

FLSA Status

Non-Exempt

Documents

Resume, Cover Letter, References

Special Instructions to Applicants

Applicants should be prepared to answer the following questions:

1. Please describe your previous accounting / bookkeeping experience.
2. Please describe your previous collections experience.
3. This position requires a person who can work with a wide range of people and tasks. What about you will make you a successful member of our team?

EEO Statement

AA/EEO/Veteran/Disability

Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

COVID-19 Vaccine Mandate

All faculty and staff, excluding student employees, on-call staff and adjunct faculty teaching online only, are required to have the COVID-19 vaccine or an approved medical or religious exemption by the University. New hires will be required to provide their COVID-19 vaccination card or receive approval for a medical or religious exemption by the University before their first day of employment.