Academic Support Associate

Apply now Job Vacancy: 22-261
Work type: Full-Time Staff
Location: Atlanta, GA
Categories: Administrative Support

Position Title

Academic Support Associate


Dean's Office


College of Professional Advancement

Vacancy Number


Work Location

Atlanta, GA

Job Type


Job Category


Hours Per Week



This position provides administrative and clerical support to all department Chairs, Assistant Deans, Clinical Coordinator, and Program Coordinators in Atlanta, Henry, and Douglas Centers in the College of Professional Advancement. The Academic Support Associate must have excellent data presentation and technology skills, the ability to work independently with periodic supervision, good project prioritization skills, and good communication skills.

Required Qualifications

A high school diploma or GED and two years of prior administrative support experience, to include working with databases and customer service, are required. Candidates must be proficient with Microsoft Word, Excel, and PowerPoint. Training will be provided on specific software applications.

  • Must be proficient in using Microsoft application software suites to provide administrative support to College's administrators and faculty.
  • Must have excellent communication skills to deliver information to prospective students and to create correspondence.
  • Must have professional and courteous customer service skills to effectively serve faculty, students, applicants, and prospective students.
  • Ability to interact and communicate procedures (written and verbally) with adult students, staff, and faculty.
  • Has the human relations skills to work effectively with diverse prospective students, applicants, students, staff, and faculty.
  • Must be familiar with admission and registration policies and procedures, know how to use student information database.
  • Knows how to manage work flow, work independently in recognizing, prioritizing and completing assigned tasks.
  • Has expertise in working effectively with a team to provide excellent service to prospective students, applicants, students, and faculty.
  • Takes initiative to address problems or issues as they arise and recommends strategies for continued improvement in serving prospective students, applicants, students, and faculty.
Is a criminal background check needed for this position?


Pay Rate

Base: $14.03 an hour up to commensurate with experience

Pay Basis


FLSA Status



Resume, Cover Letter, References

Special Instructions to Applicants

Applicants should be prepared to answer the following questions:

1. Describe specific ways you've used Microsoft Word.
2. Describe specific ways you've used Microsoft Excel.
3. Describe specific ways you've used Microsoft PowerPoint.

EEO Statement


Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

COVID-19 Vaccine Mandate

All faculty and staff, excluding student employees and on-call staff, are required to have the final dose of the COVID-19 vaccine or an approved medical or religious exemption by the University no later than January 4, 2022. New hires as of January 4, 2022, will be required to provide their COVID-19 vaccination card or receive approval for a medical or religious exemption before their first day of employment.

Advertised: Eastern Standard Time
Applications close:

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