Director of Student Success

Apply now Job Vacancy: 21-257
Work type: Full-Time Staff
Location: Macon, GA
Categories: Admissions and Enrollment Management

Position Title

Director of Student Success


Enrollment Management


General University

Vacancy Number


Work Location

Macon, GA

Job Type


Job Category



The Director of Student Success leads cross-departmental collaboration, development, and implementation of an Enrollment Management strategic plan that aims at serving students to realize their academic, social, and emotional success while improving traditional undergraduate retention and graduation rates. The Director is charged with promoting and contributing to the existing student-centered culture at Mercer while at the same time assessing the environment and implementing new initiatives for student success.

The Director of Student Success must be very organized, analytical, creative, flexible, self-motivated with a personal commitment to excellence and efficiency, and passionate about serving current Mercer students to achieve their educational goals. Reporting to the Assistant Vice President for Enrollment Management, this position is responsible for leading all student success initiatives such as student programming, individual student success counseling, strategy and operations management, and project management in support of enrollment goals, including supervision of the Assistant Director of Student Success.

Required Qualifications

A bachelor’s degree from an accredited college/university in Business Administration, Psychology, Education, Communications, Marketing, English, or a related field is required, along with at least three years of prior experience in college or university enrollment management, student success, retention, or student development.  The successful candidate will have a demonstrated record of managing multiple projects, student development, and enrollment management along with the self-motivated ability to take initiative and work both independently and collaboratively.  Candidates with a master's degree and/or prior experience in higher education technology solutions such as Starfish retention software, Campus Management SIS, Slate CRM, and using WordPress CMS are highly desirable.

Candidates must have a valid driver's license and be insurable by the university's carrier as this position requires some travel.

Is a criminal background check needed for this position?


Is a credit check needed for this position?


Does this position require travel for University business in a rental car or University owned vehicle?


Pay Rate

Commensurate with experience

Pay Basis


FLSA Status


Required Documents

Resume, Cover Letter, References

Special Instructions to Applicants

Applicants should be prepared to answer the following questions:

1. Do you have a bachelor's degree?
2. What qualities and/or experiences make you the best candidate for this position?
3. How does this position fit into your career goals?
4. Do you have a valid driver's license?
5. Mercer University's Approved Driver's policy requires that individuals be at least 21 years of age and have possessed a valid driver's license for a minimum of 3 years. Do you meet both of these requirements?

EEO Statement


Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

Advertised: Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More
0 postings