Student Success Counselor

Apply now Job Vacancy: 20-202
Work type: Full-Time Staff
Location: Macon, GA
Categories: Admissions and Enrollment Management

Position Title

Student Success Counselor


Enrollment Management


General University

Vacancy Number


Work Location

Macon, GA

Job Type


Job Category



At Mercer University, everyone majors in changing the world. Not just an inspiring tagline for new students—we hold ourselves to a remarkably high standard to make a positive impact each day on our students, our teammates, our work, and higher education as a whole. Members of the Enrollment Management team also embrace shared values to:

Stand with Integrity
Serve with Excellence
Support through Teamwork
Show Continuous Improvement

If you too share these values, and if you are a fast learner and a motivating leader who can wear multiple hats, hit the ground running, solve problems, and drive enrollment-growing initiatives with creative ideas and effective processes—keep reading.

The Student Success Counselor helps students to realize their academic, social, and emotional success while improving traditional undergraduate retention and graduation rates. The Student Success Counselor executes a strategic plan by facilitating data-informed initiatives and programs to support student thriving, as well as employing appropriate interventions to support individual students at risk of attrition. The Student Success Counselor also has crucial impact on the operations and service culture of the Stembridge Center for Student Success, serving as the supervisor for a team of student employees who work in the building’s lobby and support success initiatives.

Required Qualifications

A bachelor's degree from an accredited college/university is required, along with two years prior experience in college or university enrollment management, student success, retention, or student development. Prior experience must include fostering relationships with students, data analysis, and collaboration with other departments.  The successful candidate must have thorough knowledge of Excel to analyze data. Additionally, strong written and oral communication skills are essential in order to interact effectively with faculty, staff, and students. Candidates must have the ability to form organizational partnerships to build collaboration and consensus among groups as well as excellent time management skills to prioritize projects and meet deadlines.

Must have a valid driver's license and be insurable by the University's carrier as this position does require driving. 

Is a criminal background check needed for this position?


Is a credit check needed for this position?


Does this position require travel for University business in a rental car or University owned vehicle?


Pay Rate

Commensurate with experience

Pay Basis


FLSA Status


Required Documents

Resume, Cover Letter, References

Special Instructions to Applicants

Applicants should be prepared to answer the following questions:

1. Do you have a bachelor's degree?
2. Do you have a valid driver's license.

EEO Statement


Advertised: Eastern Standard Time
Applications close:

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