The Enrollment Specialist serves as the first point of contact for all students (prospective, admitted, and currently enrolled), faculty, staff, and other internal and external constituents. The Enrollment Specialist is granted autonomy in completing certain critical and ongoing tasks that support the recruitment and enrollment of students within the College.
The Enrollment Specialist is responsible for the operational and logistical coordination of application processing from submission to enrollment and College events including, but not limited to: student visitation events (e.g., open houses, PharmD interviews), new student Orientation, and the White Coat, Honors, Pinning, and Hooding ceremonies.
The Enrollment Specialist manages the budgetary processes of requisitions, purchasing orders, reconciliation and audit for both Admissions and Student Affairs. This person is also responsible for managing, reporting, and auditing data for Admissions and Student Affairs including weekly application counts and daily attendance records.
The Enrollment Specialist is responsible for coordination of Professional Development Hour speakers, weekly attendance records, and auditing student professional activities.
The Enrollment Specialist has responsibility and autonomy for leading the editorial process for the College of Pharmacy Student Handbook and documents related to the enrollment process (e.g., acceptance packets, enrollment checklists, Admissions and Student Affairs webpages).
In fulling the duties above, this position must utilize appropriate software including, but not limited to, Microsoft Office suite, Zoom, Slate CRM, PharmCAS and PharmGrad, the College’s learning management systems (e.g., Canvas), the University’s CampusNexus and CampusVue systems and online survey software.
- Demonstrated ability to work independently to organize and prioritize multiple and complex tasks and work on multiple projects simultaneously, completing projects and tasks accurately and efficiently, under pressure and with interruptions, achieving goals and deadlines.
- Demonstrated ability to provide excellent customer service and utilize problem solving and critical thinking skills necessary to locate and correct issues in admissions and student affairs processes to create and maintain quality control in applicant and student databases.
- Has comprehensive computer skills including knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), databases, CRM and centralized application services (preferably Slate, CAS systems), web-based platforms/software (e.g., Zoom), learning management systems (preferably Canvas, ExamSoft, and CampusNexus), and graphic design.
- Has excellent written and verbal communication skills as well as ability to give presentations. Attention to detail and accuracy in all work. Excellent grammar and punctuation.
- Ability to independently determine logistics (organize and anticipate problems in advance and prepare
solutions) when planning large events involving 250+ people.
- Has general understanding of the admissions and student affairs.
- Has sufficient office administrative skills to effectively handle administrative and database management tasks.
- Has ability to maintain confidentiality of all information and materials received in the office.