A four-year college or technical degree in a related field and one year of directly related experience; or no degree and 4 years of directly related experience.
Demonstrated technical experience with basic personal computer hardware and software, including Windows, Linux Microsoft Application Suites, Email Clients, and Basic TCP/IP networking.
Ability to install, repair, and troubleshoot hardware, software, and peripheral devices.
Effective written and oral communication skills.
Service-oriented and able to communicate and interface with users, peers, and vendors.
Ability to conduct research into PC issues and products as required.
Ability to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to lift and transport heavy to moderately heavy objects, such as computers, servers, and peripherals.
Additional requirements may be added as appropriate and as specified in the specific Personnel Requisition Form.